AI at Work·Analysis
A Muse user says Meta's agent shared his address with a Marketplace buyer and then told the buyer he was home when he wasn't. Swap the keyboard for a dinner, and it is a checklist for every event team automating its guest messages.
4 min read
AI at Work·Analysis
Personal AI agents can now fill out forms, send invitations and make calls on people's behalf. For anyone who runs a guest list, the RSVP is about to mean less, and the check-in at the door is about to mean more.
6 min read
Measurement·Analysis
Ads, email and the website write their results into the CRM automatically, while events still run on spreadsheets, and that gap explains more about event ROI than any attribution model.
5 min read
AI at Work·Analysis
Gartner finds most sales organizations fail to reinvest the hours AI gives back, and event teams are about to run into the same problem with the same fix.
5 min read
The Room·Analysis
B2B teams are moving money toward dinners and roundtables of 20 and away from large hosted events, and the logic holds, though the evidence is thinner than the enthusiasm and every seat now carries more weight.
5 min read
Measurement·Analysis
First-touch, last-touch and linear models credit only what a system records, which is why a dinner attended by half a buying group can register as nothing, and why event teams need to measure who was in the room, account by account.
5 min read
Measurement·Analysis
With Forrester now counting 13 internal stakeholders and 9 outside influencers in a typical B2B purchase, account coverage is the number that tells you whether a hosted event did its job, and contact-level lead scoring cannot see it.
5 min read
The Room·Analysis
When content costs almost nothing to produce, trust becomes the scarce input, and a well-run room is one of the few places B2B buyers still get it.
5 min read
AI at Work·Analysis
Agents are arriving in the CRM whether field marketers ask for them or not, and the useful near-term jobs are narrow, supervised and built on data the team already owns.
5 min read
The Business·Analysis
A new cluster of event roles asks one person to own the contact database, tier the audience and reconcile attendance with the CRM, which is a precise map of where event data breaks.
5 min read
The Business·Analysis
Floor space and exhibitor counts are nearly back to 2019, but attendance and real revenue are not, which means exhibitors are paying pre-pandemic prices for thinner aisles and should plan their owned events around that fact.
5 min read